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What happens once you've reported it

When you report a repair, you will be given an appointment with an a.m. (8:00 – 1:00) or p.m. (12:00 – 5:00) arrival time slot. 

If you need to change or cancel an appointment, please contact us to let us know.

You can help prepare for the repair by:

  • clearing the area needing repair (moving furniture, curtains or carpets)
  • making sure you (or another adult) are at home for the entire appointment slot
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