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Reporting a repair
In this section
Non-emergency repairs
You can report all non-emergency repairs in the following ways:
- calling us on 01453 766 321
- emailing property.care@stroud.gov.uk
- texting us on 07984 442968 and starting your text with the word REPAIRS
When reporting a repair, please give us as much information as possible about the problem you are reporting.
Emergency repairs
View the following for all emergency repairs
Repair response times
Our repair categories and target response times are:
- Emergencies, including out of hours emergencies - 24 hours
- Urgent repairs - 5 working days
- Routine repairs - 28 working days
- Long-term repairs - 84 working days
More information is available in our Repairs and Maintenance Policy.
Last reviewed: