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What happens after our visit

We will inspect a proportion of repair jobs when they are completed.

We also have a team of volunteer Tenant Repairs Inspectors. Just as you would with staff and contractors, do ask to see their I.D. card and letter of introduction before allowing them into your home.

If you are dissatisfied with any of the work carried out to your home or the attitude or performance of our staff (during work or after completion), you can email our Property Care Team.

Alternatively, you can make a complaint by visiting


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