Skip to content
Accessibility Tools

Report a missed bin collection

If your bin or container has not been emptied on the day your collection is due, you can report it online. 

Service Updates

*UPDATE 10.02.26 - BOX LANE, BOX VILLAGE - ROAD CLOSURE*

Letters have been hand-delivered to all residents whose waste collections are affected by the road closure. The letter explains the temporary collection arrangements in place during this period. If you believe you should have received a letter but did not, please contact recycling@stroud.gov.uk.

 

Garden waste was not collected from the following areas.  Collections will be completed by the close of Thursday 12th February.

EASTINGTON MILLEND – (GL10 3SF)

MILLEND LANE – (GL10 3SF)

GROVE LANE TO ORCHARD PLACE WESTEND NUPEND – (GL10 3SU)

Tithe Cottage Newmarket GL6 0RJ

Whiteway Cottage Downend GL6 0PH

Sky Cottage Rockness Hill GL6 0JS

Nyumbani Seven Acres Road GL6 0DS

Sunningdale Seven Acres Road GL6 0DS

Belvedere Windsoredge GL6 0NN

Recycling was not collected from the following areas due to road closures. Please take your containers back in and re-present by 6am on Tuesday 17th February. Collections will be completed by the end of the day.

EDGE ROAD TO SPRING ACRE EDGE – (GL6 6PQ) 

ROAD FROM COLETHROP LANE TO POOL FARM HARESFIELD – (GL10 3EJ)

ROAD FROM POOL FARM TO COLETHROP LANE COLETHROP – (GL10 3EL) 

We apologise for any inconvenience caused and thank you for your patience and understanding. 


Before you report a missed bin:

  • Check any service updates above.
  • Is it your bin collection day? You can find your collection day and printable collection calendar, via My House.
  • Did you leave your bin in the right place? Bins should be placed at the edge of your property (where gates or drives meet the pavement) unless you have an assisted collection.
  • Was your bin out in time? Collections start from 6:00am. 
  • Missed bins should be reported within 2 days of the scheduled collection.
  • Bad weather - Inclement weather such as snow and ice may mean that it is unsafe for bin crews to leave the depot. However, unless otherwise instructed by the Council, please leave your bin/containers out as normal and we will empty them as soon as we are able.

 

 Report a missed bin collection form

Last reviewed: