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Report a missed bin collection

If your bin or container have not been emptied on the day your collection is due, you can report it online.

Service Updates:

Food waste was not collected from the following areas. Collections will be completed by the close of Friday 14th June

THE DEVILS ELBOW GL6 9AJ

MOUNT PLEASANT BURLEIGH GL5 2PF

SEVEN ACRES ROAD GL6 0DS

SHIPTONS GRAVE LANE BARTON END GL6 0QQ

TILTUPS END GL6 0QE

WORMWOOD HILL GL6 0PP

BOSCOMBE LANE GL6 0PZ

CHURCH ROAD WINDSOREDGE GL6 0NR

WINDSOREDGE LANE GL6 0NP

THE ROLLERS GL6 0RR Food

CULVER HILL TO GIDDYNAP LANE GIDDYNAP GL5 5BA

LANE TO BEECHKNAPP BURLEIGH BURLEIGH GL5 2PR Food 14 Items SDCFW8 20. Service Failure

51428 LANE TO ST MARYS FARM OFF HYDE HILL CHALFORD HYDE GL6 8NZ

ROAD TO BLACK DITCH RODBOROUGH BURLEIGH GL5 2QB

SANDGROVE GL6 0PS

MANOR DRIVE WOODCHESTER GL5 5NU

WORLEY GL6 0RD

WOOD END LANE GL6 0RH

ROAD FROM TITHE COTTAGE TO SUNNYBANK NEWMARKET GL6 0RJ

NEW ROAD TO LONGFORD LANE BALLS GREEN GL6 9AR

NAILSWORTH FOOTPATH 2 WINDSOREDGE GL6 0NR

STROUD ROAD GL6 0AE

Recycling was not collected from Middle Hill to Lidlington Burcombe GL6 8BQ due to a parked car blocking access. We respectfully ask that vehicles are parked responsibly to allow safe navigation for waste collection vehicles. Collections will be attempted again on Tuesday 25th June. 

Refuse was not collected from Lodgemore Lane GL5 3EG and Lodgemore Close GL5 3HU due to road works. Collections will be attempted again on Friday 14th June.

 

 

 

 

 

 

Before you report a missed bin:

  • Check any service updates above
  • Is it your bin collection day? Please refer to your new calendar or you can find your collection day
  • Did you leave your bin in the right place? Bins should be placed at the edge of your property (where gates or drives meet the pavement) unless you have an assisted collection
  • Was your bin out in time? Collections start from 6:00am. 
  • Missed bins should be reported within 2 days of the scheduled collection.
  • Bad weather. Inclement weather such as snow and ice may mean that it is unsafe for bin crews to leave the depot. However unless otherwise instructed by the council, please leave your bin/containers out as normal and we will empty it as soon as we are able 

 Report a missed bin collection form

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