Skip to content
Accessibility Tools

Report a missed bin collection

If your bin or container have not been emptied on the day your collection is due, you can report it online. 

Refuse crews were unable to access Cowcombe Lane due to a road closure.

Please represent refuse at the next scheduled collection on Wednesday 28th January. Up to an additional 3 black bags can be presented for collection alongside your bin. 

Recycling crews were unable to collect from the following roads due to road works blocking access. Please check back for an update tomorrow, Friday 23rd. 

We apologise for the inconvenience caused and thank you for your patience and understanding. 

LEWISTON CLOSE
LEWISTON ROAD


Before you report a missed bin:

  • Check any service updates above
  • Is it your bin collection day? Please refer to your new calendar or you can find your collection day
  • Did you leave your bin in the right place? Bins should be placed at the edge of your property (where gates or drives meet the pavement) unless you have an assisted collection
  • Was your bin out in time? Collections start from 6:00am. 
  • Missed bins should be reported within 2 days of the scheduled collection.
  • Bad weather. Inclement weather such as snow and ice may mean that it is unsafe for bin crews to leave the depot. However unless otherwise instructed by the council, please leave your bin/containers out as normal and we will empty it as soon as we are able 

 

 Report a missed bin collection form

Last reviewed: