Report a missed bin collection
If your bin or container has not been emptied on the day your collection is due, you can report it online.
Service Updates
BOX LANE, BOX VILLAGE - ROAD CLOSURE Updated 31.03.26
We have been informed the closure has been extended until 1st May. Letters with updated details about waste collections have been sent to all residents affected by the road closure. If you believe you should have received a letter but did not, please contact recycling@stroud.gov.uk
Recycling was not collected from the following area due to a service failure. Collections will be completed Friday 3rd April.
THE STREET KINGSCOURT GL5 5DR
Food waste was not collected from the following area due to a service failure. Collections will be completed Friday 3rd April.
FAIRVIEW TO THE OLD MILL OAKRIDGE LYNCH GL6 7NZ
We apologise for any inconvenience caused and thank you for your patience and understanding.
Before you report a missed bin:
- Check any service updates above.
- Is it your bin collection day? You can find your collection day and printable collection calendar, via My House.
- Did you leave your bin in the right place? Bins should be placed at the edge of your property (where gates or drives meet the pavement) unless you have an assisted collection.
- Was your bin out in time? Collections start from 6:00am.
- Missed bins should be reported within 2 days of the scheduled collection.
- Bad weather - Inclement weather such as snow and ice may mean that it is unsafe for bin crews to leave the depot. However, unless otherwise instructed by the Council, please leave your bin/containers out as normal and we will empty them as soon as we are able.
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