Report a missed bin collection
If your bin or container has not been emptied on the day your collection is due, you can report it online.
Service updates:
Recycling was not collected from the following areas due to a vehicle breakdown. Collections will be completed Wednesday 9th September.
HALE LANE
KINGS MILL LANE
KEMPS LANE
KNAPP LANE
ORCHARD MEAD
3193 CLIMPERWELL COTTAGE TO CLIMPERWELL CROSSROADS CLIMPERWELL
Food waste was not collected from the following areas due blocked access. Collections will be completed Wednesday 9th September.
WESTBOURNE DRIVE, HARDWICKE
ASHGROVE CLOSE, HARDWICKE
ORCHARD CLOSE, HARDWICKE
PEAR TREE CLOSE, HARDWICKE
WESTLAND ROAD, HARDWICKE
DIMORE CLOSE, HARDWICKE
OAK TREE CLOSE, HARDWICKE
We apologise for any inconvenience and thank you for your patience and understanding.
Before you report a missed bin:
- Check any service updates above.
- Is it your bin collection day? You can find your collection day and printable collection calendar, via My House.
- Did you leave your bin in the right place? Bins should be placed at the edge of your property (where gates or drives meet the pavement) unless you have an assisted collection.
- Was your bin out in time? Collections start from 6:00am.
- Missed bins should be reported within 2 days of the scheduled collection.
- Bad weather - Inclement weather such as snow and ice may mean that it is unsafe for bin crews to leave the depot. However, unless otherwise instructed by the Council, please leave your bin/containers out as normal and we will empty them as soon as we are able.
Last reviewed: