Energy efficiency schemes

The Warm and Well scheme is the local authority approved home energy efficiency scheme and can help householders access grant funding from Stroud District Council.

Advice

If you need help with your energy bills (understanding your bills, tariff or debt) or tips on how to be more efficient and reduce your usage, then you can contact Warm and Well for advice and support on managing your home energy. They have a freephone Adviceline that can be reached on 0800 500 3076, they can help via email at warmandwell@severnwye.org.uk or you can reach them online at warmandwell.org.uk.

Energy vouchers

If you need support with the cost of your energy bills, you can be referred to Warm & Well for energy vouchers. They have been funded by Gloucestershire County to provide these for the area. This is by referral only so please contact us in the first instance on 01453 766321 or at customer.services@stroud.gov.uk if you would like us to refer you to the scheme.

Property improvements

You can also contact Warm and Well for free or part funded retrofit measures if your household income is under £36,000 and you privately own or rent an inefficient property in the county (including new heating systems, insulation and solar panels if appropriate).

Warm and Well is managed by Severn Wye Energy Agency Ltd on behalf of the local authorities in Gloucestershire and South Gloucestershire.

Are you struggling with your energy bills?

As well as their energy adviceline, Warm and Well also has a dedicated Energy Advocacy Service who works across the county to make sure that no one has to struggle with their energy bills alone. They hold regular drop ins, work with local community groups and carry out home visits, to tailor their support to residents’ needs. An Energy Advocacy Service can help you take control if dealing with your home energy is becoming overwhelming.

They can support you with a range of issues:

• Managing fuel debt and large energy bills
• Accessing emergency credit and grant funding for energy efficiency improvements
• Home visits to understand how you use energy at home, and how to reduce it
• Access to further local support services where necessary

If you’re struggling with your bills, you don’t have to suffer alone. Call Warm and Well on 0800 500 3076 (Monday-Friday, 9-5) or contact their Energy Advocacy Service via the Warm and Well website.

Warm homes local grant scheme

The new warm homes local grant scheme, is run by Severn Wye’s Warm and Well service, to help low-income households in Gloucestershire access free energy-efficiency home upgrades, to keep their energy bills down in winter. Here is the recent press release for more information: severnwye.org.uk/whlgnews

Severn Wye are working on behalf of the Gloucestershire local authorities and have £5.25 million in government funding available. It is open to residents who:

• Own or privately rent a property with an EPC rating of D, E, F or G
• Have a total household income of under £36,000 per year

Households could qualify for fully-funded energy-saving home improvements.

Householders can find out more and apply here: severnwye.org.uk/upgrade

Warm and Well reports

Previous reports are available on request. Email: environmental.health@stroud.gov.uk

• Warm And Well Q2 Report 2025-26 (2.0 MB)
• Warm And Well Q2 Data Annex 2025-26 (3.9 MB)
• Warm And Well Q2 Infographics 2025-26 (180 KB)