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Order a new bin or container

If your bin is damaged, has gone missing or you require an additional container you will need to order one.

Due to increased costs, we can no longer afford to provide replacement and additional bins at entirely our own cost. There is a charge for administration and delivery. The charge is not for the container itself.


Type

Cost per delivery

Max per order

 
Green recycling wheelie bin £10.00 1  
Grey rubbish wheelie bin (replacement only) £10.00 1  
Recycling box £10.00 2  
Recycling bag £10.00 2  
Food bin or caddy FREE 1  
Beige rubbish bags (for eligible households)  FREE    

How to order

  • Telephone:
    Have your credit or debit card ready when you call. Tel: 01453 754 424
  • At Ebley Mill:
    Pay by cash or card at the Council offices - We do not accept cheques

Order a food waste caddy or bin only

  • A food caddy or bin can be ordered online FREE of charge 

Opening hours:
Monday to Thursday 8:45am - 5pm and Fridays 8:45am - 4:30pm.

Delivery:
We aim to deliver within 10 working days; however this may take longer during busy times. You do not need to be home for delivery.


Frequently asked questions

No – as the charge is only a contribution towards the costs we incur.

No – the charge applies to all residents

Before you contact us we recommend that you:

  • search your local area thoroughly
  • ask your neighbours if they have taken it in on your behalf
  • wait a few days as they often reappear

If your container is still missing please call us on 01453 754424 to order and pay for a replacement.

As there is an administration and delivery cost, regardless of the circumstances, the charge will apply.

No – as we do not have the facility to store containers at the council offices.

No – the crew will only collect rubbish from council issued containers.  However any additional recycling can be presented in carrier bags alongside the correct container.

  • You could put your house name or number on your containers
  • Take it back in as soon as possible after the collection

As there is an administration and delivery cost, regardless of the circumstances, the charge will apply.

  • Recycling wheelie bin – Yes you can order 1 more
  • Rubbish wheelie bin – No

Yes, we can stop the delivery; however we are unable to issue any refunds.

Please leave all containers at the property (with the exception of the garden waste bin - Please refer to your booking terms and conditions).

As there is an administration and delivery cost, regardless of the circumstances, the charge will apply.

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