Order a new bin or container

If your bin is damaged, has gone missing or you require an additional container you will need to order one.

There is a charge for delivery for recycling boxes, bags and wheelie bins

You can order recycling boxes, recycling bags (for eligible properties only) or food waste bins online by following the link below.

If you require any other containers please email recycling@stroud.gov.uk with your name, address and telephone number and we will call you back within 3 working days.

No – as the charge is only a contribution towards the costs we incur.

No – the charge applies to all residents

Before you contact us we recommend that you:

  • search your local area thoroughly
  • ask your neighbours if they have taken it in on your behalf
  • wait a few days as they often reappear

If your container is still missing please call us on 01453 754424 to order and pay for a replacement.

As there is an administration and delivery cost, the charge will almost always apply as published. If there is clear irrefutable evidence of damage directly caused by collection crews  the charge may be waived in exceptional circumstances.

No – the crew will only collect rubbish from council issued containers.  However any additional recycling can be presented in carrier bags alongside the correct container.

  • You could put your house name or number on your containers
  • Take it back in as soon as possible after the collection

As there is an administration and delivery cost, regardless of the circumstances, the charge will apply.

  • Recycling wheelie bin – Yes you can order 1 more
  • Rubbish wheelie bin – No

Yes, we can stop the delivery; however we are unable to issue any refunds.

Please leave all containers at the property (with the exception of the garden waste bin - Please refer to your booking terms and conditions).

As there is an administration and delivery cost, regardless of the circumstances, the charge will apply.

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