Annual Satisfaction Survey 2025

Date of consultation: Monday, September 1, 2025 - Tuesday, October 14, 2025

Consultation summary

Every year we conduct an Annual Satisfaction Survey with our residents and businesses from across the district. This survey enables us to gather feedback on our priorities, how effectively we communicate with the community, and to inform our service delivery. It’s a valuable opportunity to understand and identify what we’re doing well and where we can improve.

By comparing results year-on-year, we track shifts in public opinion and identify trends in how our communities perceive the council. We also analyse responses from residents and businesses to highlight both shared views and differing perspectives.

Our goal is to make the Stroud district an even better place to live, work, and visit. The insights we gain from this survey play a key role in shaping how we deliver services and respond to the needs of our community.

This year, Phoenix MRC will be undertaking the survey on behalf of Stroud District Council. This will consist of telephone calls and some in-person interviews. If you are contacted by Phoenix MRC by phone or in person, they will advise you that they are contacting you on behalf of Stroud District Council. If you are not confident that the call is legitimate then please hang up and call our Reception on 01453 766321 or email policy@stroud.gov.uk. 

You can review the results of the 2024 Annual Satisfaction and Budget Survey on the 'Have your say' section of the website.

If you have any general queries about the survey, please email policy@stroud.gov.uk.