Valuation Office Agency (VOA)
General information on business rates
Business rates are charged on most non-domestic properties, like:
• shops
• offices
• pubs
• warehouses
• factories
• holiday rental homes or guest houses
You’ll probably be liable for business rates if you use a building or part of a building for non-domestic purposes.
To find out more, read the VOA's introduction to business rates.
Business rates
•Introduction to business rates
•Check and challenge your business rates valuation: step by step
•Understanding business rates webinar
•How to choose a reputable business rates agent
Changes to a property
•Home-based businesses
•Self-catering and holiday let accommodation
•Repair and rateable value
Terminology
• What is a rateable value?
• What is a revaluation?
‘How to’ videos
• Business Rates Valuation Account registration
• How to find your rateable value
• How to claim your property for business rates, how to complete your rent, lease or ownership details form
Videos explaining VOA processes
• How we measure properties for business rates
• How we use retail zoning for business rates
How we assess pubs for business rates
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