Valuation Office Agency (VOA)
General information on business rates.
Business rates are charged on most non-domestic properties, like:
- shops
- offices
- pubs
- warehouses
- factories
- holiday rental homes or guest houses
You’ll probably be liable for business rates if you use a building or part of a building for non-domestic purposes.
To find out more, read the VOA's introduction to business rates.
Terminology
‘How to’ videos
- Business Rates Valuation Account registration
- How to find your rateable value
- How to claim your property for business rates, how to complete your rent, lease or ownership details form
Videos explaining VOA processes
- How we measure properties for business rates
- How we use retail zoning for business rates
- How we assess pubs for business rates
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