Pay housing rent
Set up a Direct Debit
To set up a Direct Debit over the telephone call the Income Management team on 01453 766321 and choose option 3, then option 3 again. (Office hours are Mon-Thurs 08:45-17:00, Fri 08:45-16:30)
Alternatively, you can set up a Direct Debit by post. Just print off the form, complete and sign it and then post or email to:
Tenant Services
Stroud District Council
Ebley Mill
Ebley Wharf
Stroud
GL5 4UB
Email: housing.rents@stroud.gov.uk
Pay online
If you do not know your rent reference number or would like to discuss your rent account please call the Income Management team on 01453 766321 and choose option 3, then option 3 again. (Office hours are Mon-Thurs 08:45-17:00, Fri 08:45-16:30).
24hr telephone payment line
Telephone 0300 4560 510. Please have your rent reference number and debit card ready when you call.
If you do not know your rent reference number or would like to discuss your rent account please call the Income Management team on 01453 766321 and choose option 3, then option 3 again. (Office hours are Mon-Thurs 08:45-17:00, Fri 08:45-16:30).
Pay at the Post Office
You can pay in cash at any Post Office anywhere in the country with your Plastic Rent Giro Card.
Pay Zone
You can pay in cash at any facility displaying the Payzone logo anywhere in the country with your Plastic Rent Giro Card.
Direct Bank Transfer / Bank Standing Order
To make a direct bank transfer or set up a bank standing order to pay your rent you will need our bank details which are:
Sort Code: 55-61-08
Account No: 10313893
Please make sure that you quote your rent reference number in the reference section with no other words or characters.
If you do not know your rent reference number or would like to discuss your rent payments please call the Income Management team on 01453 766321 and choose option 3, then option 3 again. (Office hours are Mon-Thurs 08:45-17:00, Fri 08:45-16:30).
Building up your credit score
- Do you want to build up or improve your credit score?
- Do you pay your rent on time every month without missing a payment?
If you answered yes then you can now register for free with one of the following:-
- CreditLadder Free at https://www.creditladder.co.uk/tenants
- Canopy at https://www.canopy.rent/renters
By registering, and then paying your rent on time, you will be showing lenders that you are reliable and consistent and could be a responsible borrower. This will make it easier for all different kinds of lenders to work out whether or not to lend you money and what interest rates to give you. When you sign up, you can choose whether you want your data to be reported to Experian or Equifax, but once you’ve decided you won’t be able to switch again.
CreditLadder and Canopy are both a safe and legitimate way of building your credit score in the UK. They are authorised and regulated by the Financial Conduct Authority (FCA) and totally independent of Stroud District Council.
Both companies use bank-grade encryption and are members of the Information Commissioner's Office (ICO, registration number 10074481) which is the UK's independent authority set up to uphold information rights in the public interest, promoting data privacy for the individual. They adhere to best practice for data protection and will never store your bank login credentials.
Please also be aware of the following:
- CreditLadder MonthlyAnnual advises that you can receive an enhanced service by paying £5.00 or 8.00 per month but you do not have to sign up for this service unless you want too. If you do, your data will be reported to Experian and Equifax (credit reference agencies).
- the above schemes work both ways, and you’ll only benefit if you always pay your rent on time. Missed or late payments will also show up on your credit file, potentially damaging your attractiveness to lenders.