We’re changing council services to help fight Coronavirus

Published: Tuesday, 24 March, 2020

Temporary changes are being made to some Stroud District Council’s services in response to the Government’s new measures to tackle the Coronavirus outbreak.

Our priorities at this time are to support residents and businesses, and co-ordinate our community response so those who need help will get it. That means diverting resources to maintain essential council services.

A number of decisions have been taken which will temporarily change the way services are run. They are:

Ebley Mill - The council offices at Ebley Mill are closed to members of the public. This is to protect everyone’s health and help prevent spreading the virus. However staff are busy maintaining key services for residents and businesses during this difficult time.

The answers to most enquiries can be found on our website www.stroud.gov.uk

If you cannot find the information you need please get in touch with us by email in the first instance. A list of email addresses is here: https://www.stroud.gov.uk/health-wellbeing/coronavirus/council-services

If you cannot find the answer you are looking for and cannot email us, please call us on 01453 766321 but please bear with us as our capacity to answer telephones is reduced.

Refuse, waste and recycling collections - will run as normal for as long as possible. All residual waste must be in your grey wheelie bin; side waste will not be collected. If you have beige bags we will collect up to three bags per fortnight. Please help our crews by making sure your car is not blocking access. No further requests for replacement containers, bins or beige bags will be taken at this time.

Bulky waste collections - The bulky waste collection service has stopped taking new bookings for the moment.  Existing bookings are still being serviced.

Recycling centres - (run by Gloucestershire County Council) are now closed.

Street cleaning - Street cleaning has been reduced.

The Shambles Market and Stroud Farmers’ Market - The Shambles will run on Friday and Saturday with food stalls only.
The farmers' market will be closed, but the organisers have arranged a trial `food hub' in the Cornhill Square part of the market for pre-order collection on Saturday. For full details please see the Facebook post https://bit.ly/3dpNhSl.

Car parks - SDC-owned car parks will remain open.

Public toilets - All public toilets are closed for the protection of public health.

Stray dogs service - Please report all lost and found dogs by phone as above.  One of our Animal Welfare Officers will call you back to advise how we can best deliver found dogs to our holding kennels – this may involve a longer wait for collection than usual. Please do not take found dogs to vets as they are treating emergencies only.

Play areas - All SDC-run play areas are closed on instruction from the Government to help stop the spread of the Coronavirus.

“We are diverting as much resource as we can so that we can help everyone in the district get through this very difficult period,” said Stroud District Council Chief Executive Kathy O’Leary. “We are experiencing reduced demand for some services, which can be scaled back for now. This means we can concentrate our efforts on supporting residents and businesses, and co-ordinating the community response to support the most vulnerable.”

More detailed information about how council services have been affected and the latest information from the NHS is available here: https://www.stroud.gov.uk/coronavirus   

As the current situation unfolds more people in our community are likely to need help. If you need help, or can offer help to others please register on our Community Help Hub page: https://www.gloucestershire.gov.uk/covid-19/

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