Stroud District Council takes next steps on road out of lockdown
Published: Friday, 14 May, 2021
As the country prepares for the next steps out of lockdown, Stroud District Council is making preparations to reopen its Reception areas to the public.
Work has continued throughout the last lockdown to ensure all council buildings are Covid Compliant. However, ongoing restrictions mean the public areas will continue to look different. This includes additional screens, fewer people and pre-booked appointments only.
Chief Executive, Kathy O’Leary says staff are looking forward to seeing residents again but that things will not be normal yet:
“We have been there for the residents of Stroud District throughout the pandemic and we have continued to provide our services in extraordinary circumstances. But we know that some people need that face-to-face contact. We are asking residents to bear with us a little longer.
“In order to make sure we are Covid Compliant and reduce the risk of transmission, we are encouraging people to continue to do as much as they can online or over the phone. But, if it becomes clear during our conversation that we need to see you, a face-to-face appointment will be made. We ask that only one resident attends the appointment, unless accompanied by a carer or support worker. Again, this is for everyone’s safety.”
In order to remain Covid compliant, the council will not be able to see people who turn up at Reception without an appointment. Anyone who does so will be asked to contact Customer Services via phone or email. Residents are also being asked to continue to pay their bills as they have been doing during lockdown. Cash and cheques will not be accepted at Reception but there are alternative arrangements available. Any resident who needs help with this is asked to call the council.
If you need to speak to someone at the council, please call us on 01453 766321 or go online to www.stroud.gov.uk