Contact housing advice

Housing advice service

Due to the current situation, we are having to prioritise our housing advice service to respond to contacts from those who are currently homeless/imminently threatened with homelessness only.

If you attempt to contact us in relation to your Homeseekerplus application, banding decisions, or you require general housing advice there is likely to be a substantial delay in response. Up-to-date information will be made available at and the ‘Help’ section may provide you with answers to any queries you may have.

We do appreciate your patience at this difficult time.

Call housing advice

You can call us on: 01453 754078 between 8:45am – 5:00pm Monday - Thursday and 8:45-4:30 on Friday.

In a genuine emergency out of hours you should contact us on 01453 222104.

Email housing advice

You can also email us via

Write to housing advice

You can write to us at:

Housing Advice Team
Stroud District Council
Ebley Mill
Ebley Wharf

Tell us about a rough sleeper

If you have noticed someone sleeping rough, let us know:

Are you a landlord with an empty property?

If you are a private landlord or an owner of a property which is empty, we would like to hear from you. Please contact us:


Complaints/appeal procedure

If you are not entirely satisfied with the service that you have received from us, we want to know about it. Please see our complaints section for further details on how to make a complaint.

The Homeseekerplus appeals procedure can be found here and the relevant paperwork that needs to be completed can be found here

Contact support agencies

» Stroud CAB - 0808 800 0510
» P3 – 0808 1682 443
» GDASS – 0845 602 9035
» Beresford Group – 01453 764 385
» Streetlink - 0300 500 0194
» Season House – 01242 694528
» Ark House – 01453 756069
» Open House – 01453 759400
» Chapter 1 – 01452 412500
» Stroud Youth Support Team – 01452 551276
» Local Welfare Reform Fund – 0300 1235550
» Stroud Job Centre – 0845 6043719
» Gloucestershire Nightstop – 01452 331330
» Stroud District Foodbank – 01453 367077

Share this page

We use cookies to improve user experience. If you continue, we will assume you are happy to accept cookies from this website. Continue