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Tenant publications

Leaflets, annual reports, service standards, policies and performance information.

Events

Cafe Conversations - February 2022

Repairs & Information Event - October 2022

 

Newsletters

Paganhill news

 

Keynotes   

 

 Tenancy Conditions  

 

 

Tenant survey reports 

 

 

Leaflets  

 

 User Guides 

  

 

Policies 

 

Our policies and procedures act as a framework for delivering services to tenants. We work closely with tenants and councillors to regularly review them and ensure we provide a fair and effective service. 

 

 

Procedures 

 

  • Procedures for your new service are coming soon 

 

Annual reports 

 

Every year we produce an annual report for our tenants. The report gives you information on our performance, how we spent our income, and improvements we have made over the last financial year. 

 

 

Tenant scrutiny and inspection 

 

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