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Income management

Your Income Management Officers continue to work from home but carry out risk-assessed visits to our customers, where we have been unable to contact or engage with them. The officers will not enter anyone’s home and will:

  • Observe social distancing and avoid any contact wherever possible.
  • Wear the appropriate Personal Protective Equipment.
  • Do everything they can to keep our customers and themselves safe.

If you wish to speak to the Income Management team please email or telephone 01453 766321 and request a call back.

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