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Useful information

First Tier Tribunal

LEASE (Leasehold Advisory Service)

Pest Control (office hours only)

Environmental Health Advice (Noise)

Are you thinking of buying a flat?  This government leaflet explains possible problems that tenants may encounter and gives advice about where to seek help.

Gas leaks (contact Wales & West straight away on 0800 111 999)

You should also:

  • open doors and windows
  • switch off the gas supply at the mains
  • check if the pilot light has gone out.  If any gas appliances have been left on, turn them off.  If the pilot light is still on and gas appliances are off, there may be a gas escape.
  • do not switch lights on or off, use doorbells, mobile phones or any other electrical appliances
  • do not smoke, light a match or any other kind of naked flame

Repairs (including Out of Hours Emergency repairs)

Disabled adaptations

Anti-Social behaviour

Removal of household items

Formal complaints

Gloucestershire Domestic Abuse Support Service (GDASS)

Legal Advice (which may be free in some circumstances)

Housing and Money Advice

Homelessness Advice

Local Government Ombudsman



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