Repairs & Maintenance Service - Property Care
Property Care: Repairs and maintenance service from April 2020
The repair and maintenance of tenants’ properties will be carried out by a directly employed workforce from 1 April 2020. The new service will be called Property Care.
Repairs and maintenance includes:
- Day to day repairs
- Emergency repairs
We will continue to use contractors for some specialist work. Our out-of-hours service will remain unaffected.
Repairs should be reported as normal or in person at Ebley Mill.
Our aim is to create an efficient and customer focused service. Customer satisfaction will be carefully monitored to ensure standards are kept high.
Regular updates will be posted here and on our Facebook page, SDC Housing.