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Kitchen and bathroom

To unblock your sink - First check whether any of the waste pipes in the property are blocked i.e. the toilet, the sink or bath.  Also check whether or not the outside gully is blocked, if this is the case then contact us.

Once you have made these checks you can unblock your sink.

  • Firstly, make sure there’s some water in the sink (bale out any excess) and then try using a plunger. 
  • Cover the overflow hole with a cloth and place the plunger over the drain hole. 
  • Pump the plunger up and down rapidly. Plungers can be obtained from most DIY shops. 
  • After clearing the blockage, it is advisable to clean out the trap.
  • If the plunger failed to clear the blockage, you may need to take apart the U bend underneath the sink.  You will need to wear gloves before doing this if you have put chemicals down like caustic soda or bleach.
  • Put a bucket under the sink to catch the water that will come out when you take the U bend apart. 
  • Unscrew the joints
  • Tip the excess water out and clean out whatever’s blocked the U bend.
  • To reattach the U bend, make sure the rubber seals are still on the U bend, because without these the waste will leak.  If one is damaged or missing you can buy another from your local hardware store.
  • Put it back in position and retighten the nut’s in a clockwise fashion - they usually only need to be hand tight.  Run some water from the tap to see if the blockage has been cleared and there are no leaks from the U bend. 
  • If the blockage hasn’t been cleared, or the U bend leaks, you will need to give us a call. 

Please be aware that if we attend to your blockage and the blockage is due to inappropriate usage*, you may be liable for a recharge.

*Most commonly this is due to food stuffs, fat or other items incorrectly disposed of down the sink.

How to replace your toilet seat

You can get a new toilet seat from any local hardware store, but make sure it’s the same size as the original. 

  • New seats will come with fitting instructions and any necessary screws/bolts. 
  • Be sure to follow these instructions because they do vary from seat to seat. 
  • You might want to wear rubber gloves for hygiene purposes.
  • In general, there are two plastic butterfly nuts underneath the old seat which need to be unscrewed anti-clockwise.  They should only be hand tight.  Once you’ve taken the last bolt off, the old seat should come off easily.
  • The new toilet seat will already come assembled with bolts which come off.  The nuts will come in a separate bag. 
  • Install the new seat by following the instructions that come with it. 
  • When tightening the nuts to keep the new seat in place make sure they are no more than hand tight but at the same time make sure the toilet seat is secure.
  • Please take care to dispose of the old seat responsibly, either by taking it to the local tip or make arrangements for it to be collected along with other unwanted household items

Consider making arrangements for disposal of unwanted items with one or two neighbours.  Please do not put it in the waste bin – it should not go to landfill; or be left out to spoil the appearance of your estate. 

Mira shower fault - try the following test if the shower is not running, running cold or cutting out.

  • Turn all dials to lowest setting
  • Unscrew shower head
  • Turn shower on
  • Up the temperature one setting at a time in 10 second intervals
  • When temperature setting is at 5 or over, check whether or not the water is warming up
  • Put head back on and check water flow.

If the shower cuts out and it was installed more than 12 months ago, please contact us

If the shower is still running cold and was installed in the last 12 months try out the following test:

  1. With the shower on, set top and bottom dial to low. 
  2. Run for 1 minute and turn off.
  3. Turn shower back on and set bottom dial on medium
  4. Increase temperature 10 seconds at a time until the desired temperature is reached.

If the shower still doesn't work after these two tests, please contact us.

How to change a plug on a sink

  • First purchase a new plug from your local hardware store
  • Before installing it, check that it fits properly before changing it.
  • To remove the old plug bend the clips off the chain, using a pair of pliers
  • Then slot the clip into the hole of the new plug and bend it back into place and check that its secure.

How to re-align your kitchen cupboard doors - over time you might find that your kitchen cupboard doors need re – hanging

If this is because the height of your cupboard needs adjusting, then:

  • Open your cupboard door and loosen off the screws at the top and bottom of each hinge
  • You’ll find that the cupboard door will now move up and down
  • What you’ll then need to do is hold it in position where you want it
  • Whilst holding the door in that position you need to then re-tighten the screws.

If your kitchen cupboard door is has uneven gaps around, then:

  • Open your cupboard door and adjust the screw that’s located closest towards you on the hinge
  • If you need to move the door outwards turn the screw clockwise
  • If you need to pull the door inwards you need to turn the screw anti-clockwise
  • You’ll then need to shut the door and check that it’s in the correct position
  • You may need to carry out these steps a few times until it’s in the correct position.

If you’ve followed these steps and you’ve found that it hasn’t worked or you’re unsure, contact us

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