Repairs and maintenance
Our repairs team uses two contractors to provide repairs and planned maintenance to council homes in the district; Mi Space in the south and NKS Contracts Central Ltd in the north.
The council has its own gas heating and servicing team. It also engages a contractor to carry out installations and emergency work.
If you home needs repair work you must report it immediately. We will carry out most of the repairs but some are your responsibility – please refer to the repairs rights and responsibilities checklist.
Information about the repairs service below, explains:
Repairs to your home
It is your responsibility to take good care of your home. Please report any repairs that are needed as soon as possible.
Aids and adaptations
Aids and adaptations are alterations to make your home easier to live in.
Major improvement programmes
To ensure that our homes are maintained in good condition, we run a series of planned maintenance programmes every year.
Contractors' Code of Conduct
What contractors must adhere to whenever working within a tenants’ home.
How to guides
View a series of simple to follow guides covering commonly requested jobs.
With our permission, you have the right to carry out improvements to your home if you are a secure tenant.
Condensation, damp and mould advice
Managing condensation and treating mould is a tenant’s responsibility.
Check your repairs rights and responsibilities
What you are responsible for as a tenant.