Stroud tenant voice provides a range of opportunities for you to tell us your views and help us improve our services.
Shaping our services
There are lots of ways for you to get involved and have real influence on the types of services we provide and the role we play in your community. Your views matter to us and there are a number of ways in which you can have your say or get involved:
This ‘hands on’ involvement role would see you trained up to look at our repairs and maintenance services in more detail. Volunteers in this role, can be tenants or leaseholders.
As a Tenant Repairs Inspector, you'll be working closely with our Maintenance and Voids Officers, carrying out independent inspections on properties after a repair has been carried out, or before a property is handed over to a new tenant.
You'll be checking that the standard of workmanship is acceptable, and, that contractors are polite, turn up on time and show I.D. You would report on how well we are doing and make suggestions on how we can improve. Call 01453 754113 for more information.
We're looking for tenants in every area of the district who want to make a positive difference in their communities by acting as an essential link between their neighbours and the council.
We'll provide training and help with grant applications to improve amenities in your area. As a Neighbourhood Ambassador you'll work with us, advising us on our services, giving feedback and making sure our messages to tenants are clear. You would act as a voice for your neighbourhood.
Here are the first tenants (with Michelle Elliott) to sign up as Neighbourhood Ambassadors. So far, our Neighbourhood Ambassadors cover the following areas:
- Brownshill, Chalford
- Central Road, Downfield, Stroud
- Cashes Green
- Nouncell's Cross
If you would like more information about becoming a Neighbourhood Ambassador or setting up a local resident association, please call Michelle Elliott on 01453 754113 or speak to your Neighbourhood Management Officer for advice.
Why not join your local resident association and work with your neighbours to improve your community? Currently, there are resident associations in:
- Sunnyhill, Cashes Green, Stroud
- Nouncell’s Cross, Stroud (MoTH)
- Top of Town, Stroud (ToTCA)
- Woodfields, Cam
- Tynings, Nailsworth
If you would like more information about setting up a local resident association, please speak to your Neighbourhood Management Officer for advice.
So that we can include as many tenants as possible in our consultations on the design and delivery of our services to you, we are planning a programme of digital consultation through social media. As a 24/7 communication tool, social media gives those of you with busy lives or limited access to transport an opportunity to have your say at your convenience. In the meantime, we use our SDC Housing Facebook page to keep you up-to-date with our news. If you 'like us' you will be able to follow our news feed.
From time to time we will ask you how satisfied you are with our services. Have your say from your own armchair and take a few minutes to give us your views.
Tenant survey reports (STAR Survey) can be found on our Tenant publications page.
What does the housing committee do?
There are 12 councillors on the housing committee who monitor the work done by tenant services, ensure tenants’ money is being well spent, and that services are of a good standard.
They also decide on multi-million pound projects such as the building of new council homes, and the modernisation of the council’s sheltered accommodation.
Your tenant representatives, known as the Tenants' Voice, also attend the housing committee. They bring your (tenants’) views about our services (to you) directly to the discussions. You can see these discussions from the comfort of your home by clicking onto a webcast of each meeting.
Stroud District Council is one of the few councils in the country where tenants are involved in helping to shape the future of social housing at such a high level.
Deadline for comments: 6pm on the day of the Housing Committee meeting.