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Repairs emergencies

An emergency is classed as causing:

Serious damage to the health & safety of the occupants
Risk of extensive damage to the property

Examples include:

  • Total loss of electricity or bare wires
  • Burst pipes
  • Blockage of the only toilet in the property
  • Blocked drains causing sewage spill out
  • Broken windows affecting security
  • Inability to secure main entrance to the property
  • Serious roof leaks
  • Lost or stolen keys (you will be charged to have the locks changed)

This page was last updated: 9 August 2017

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