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We know how important it is to you that we help you to maintain your home and fix your repairs as quickly as possible. If you are a council tenant and something is broken or not working properly in your home, you can report repairs online.

Report a repair

The quickest way to report a repair is online.

Request a non-emergency repair online


  • Telephone: 01453 754 852
  • Email:
  • Text: You must start your message with the word 'REPAIRS' otherwise it will not be received - Text: REPAIRS 078 51 729 229

Emergency repairs

An emergency repair is something that we need to get to within 24 hours to prevent injury to anybody or serious damage to your home.  We’ll always respond to emergencies as quickly as possible and offer you the earliest available appointment.

If you’re reporting an emergency then you’ll need to call us: 01453 754 852 or when out-of-hours only: 01453 222 104.

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