Repairs we are not responsible for

As a tenant, you are responsible for minor repairs, maintenance and replacements.  These include:

• damage caused by you, your family or visitors to your home
• lock changes
• decorating the inside of your home and keeping it in a good state of decoration
• woodwork and plaster
• providing and maintaining TV aerials (except shared services)
• your own electrical appliances
• garden fences and gates (except those connected to public land)
• garden sheds and greenhouses
• repairing and replacing small items such as keys, washing lines, WC seats and shower curtains (except those in shared areas such as sheltered housing schemes)
• electric showers (except those installed by the council or those not designated as tenant’s responsibility when they took on the tenancy)

We may use our discretion in circumstances where a tenant has a vulnerability.

If your décor is damaged through no fault of your own (because of fire, flood, storm or through work carried out by us), we will give you a decoration voucher to help with the cost of redecorating.