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Management structure

Tenant Services senior management team are responsible for managing the activities of housing staff and advising housing committee councillors on the potential implications of political decisions.

  

Allison Richards

Director of Tenant & Corporate Services

 

  • Human Resources
  • Elections
  • Business Services
  • I.T.
  • Property Services
  • Housing Services
  • Contract Service

Kevin Topping

Head of Housing Services

 

 

 

Strategic delivery of Tenant Services, including:

  • Tenancy management
  • Income collection
  • Anti Social Behaviour
  • Resident involvement
  • Regulatory compliance

 

Joe Gordon

Head of Contract Services

 
  • Contract management
  • Responsive repairs
  • Planned maintenance
  • Voids management
  • Mechanical & Electrical Service

Patricia Andrade

Tenancy Operations Manager

 
  • Tenancy Management
  • Income collection
  • Anti-Social Behaviour
  • Resident involvement

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