How to report fraud
The Benefits department are dealing with an increased volume of enquiries and claims and this is causing unavoidable delays. Please do not visit the Council. Request/send in information by email at firstname.lastname@example.org - put "Claim Ref" and your claim number in the subject line, e.g Claim Ref 12345 - or send by post.
Visit the Housing Benefit page to see if you claim help with your rent from us or Universal Credit. Visit the Council Tax Support page to see how to claim help with your Council Tax. Visit the Universal Credit page for advice about UC and how to claim.
If you have to visit us because you can't email us you can leave any documents in a sealed envelope with your name and address in the post box outside to the right of the entrance.
You can report Housing Benefit fraud allegations in the following ways:
- Online - DWP website www.gov.uk/benefit-fraud
- By telephone - National Benefit Fraud Hotline 0800 854 440
- By post - NBFH, PO Box 224, Preston, PR1 1GP