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Housing benefit

Change in contact hours

We are unavailable by telephone on Thursdays. You can leave a voicemail for us to call you back the next day or email enquiries to us at benefit.services@stroud.gov.uk and put your claim number in the subject line.


Meetings with benefit assessors are by appointment only.  You can leave any documents with Reception staff during Council opening times.

Housing benefit helps pensioners, those who live in supported (specified) accommodation, or those with a "severe disability premium" and who have low incomes pay their rent. It is not available for mortgage repayments.

The following affect if you can get help:

  • Your income which includes your earnings, other benefits, and tax credits
  • Your savings. If you have over £16,000 you cannot receive housing benefit
  • The income of anyone else who lives with you such as grown up children or parents
  • If you are on Universal Credit you cannot receive housing benefit.  Help with your rent will be paid through housing costs as part of Universal Credit

The Council runs the scheme but the Government sets the rules. How much you get depends on:

  • whether you have a partner
  • your income from working, and from things like benefits and pensions.
  • any savings or investments you have
  • the circumstances of other people living with you (their age and income for example)
  • the number of bedrooms you need
  • how much of your rent counts for benefit
  • 'Local housing allowance' rules if you rent from a private landlord

Universal Credit

If you need to make a new application for help with your rent,  you will need to claim Universal Credit unless you fall into 1 of the 3 categories below.

You will need to claim Universal Credit if you:

  1. Are NOT of pension age (both members of a couple must be of pensionable age)
  2. Are NOT living in supported accommodation, or
  3. Have NOT got a "severe disability premium".

You can check your eligibility to claim at www.gov.uk/apply-universal-credit.     

Please be aware that you will still need to apply for help with your Council Tax payments through Stroud District Council.

How to apply for housing benefit

If you live in the Stroud District and you fit the criteria above you may qualify for housing benefit. 

  1. To claim housing benefit you must complete the online benefits calculator form and make a note of the claim reference number and the financial estimate you receive.
    http://benefits-calculator 
  2. Complete a request form 

We will then contact you to discuss your claim.

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