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COVID 19 Support and Information

See below for a summary of additional measures the Government put into place to help low income households during the COVID-19 crisis.

Extra Council Tax Support 2020/21 & 2021/22 for working age households

Working age Council Tax payers who get Council Tax Support were entitled to a further reduction in their Council Tax for 2020/21 and the scheme was been extended for 2021/22.  We’ll credit your account with an extra £150 for each year, or if your balance is less than that, then until your Council Tax bill is zero.

We’ll process this automatically so you don’t need to contact us.  If we assess your claim you will get a new bill, and if you are on Universal Credit you may get a new bill every month if your payments change.  To get your new bill by email go to our “receive your bill by email” webpage or email and put your council Tax account number in the subject line so that you get your amended Council Tax demand notice quickly.

Local Housing Allowance

If we still pay you Housing Benefit, we will be able to pay you a little more.  Local Housing Allowance (LHA) rates were increased from April 2020 to cover up to 30% of the market rent in your area. The new rates are available on our Housing Benefit page and they will continue for 2022.


You can find the latest National advice and guidance through the Government website. This includes information on other financial help and advice.









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