Council tax support
The Benefits department are dealing with an increased volume of enquiries and claims and this is causing unavoidable delays. Do not visit the Council. Request/send in information by email at firstname.lastname@example.org - put "Claim Ref" and your claim number in the subject line, e.g Claim Ref 12345 - or send by post.
Visit the Housing Benefit page to see if you claim help with your rent from us or Universal Credit. Visit the Council Tax Support page to see how to claim help with your Council Tax. Visit the Universal Credit page for advice about UC and how to claim.
If you have to visit us you can leave any documents in a sealed envelope with your name and address inside in the post box outside to the right of the entrance if you can't email it.
Council tax support is financial assistance available to low income households to help you pay your council tax.
Who is eligible?
To claim council tax support you must be the person responsible for paying the council tax or the partner of that person. If you are a couple only one of you needs to make a claim. You may also claim "second adult rebate" if the second adult in the property (NOT a partner) is on a low income.
The following groups of people are not eligible:
- anyone who has capital (savings, investments) over £16,000
- most full-time students - if a student is not entitled to council tax support, but they have a partner who is not a student, the partner may be able to submit a claim
To find out if you qualify please use the benefit calculators. The results are approximate and are designed to give you an idea of how much you should expect to pay towards your council tax.
How to apply for council tax support
If you ARE on UC please print, complete and return this form CTS UC claim form or if you have MS Word you can edit and email back this claim form. (You will need to "save as" to your desktop in order to edit the form.)
If you are NOT on UC please print, complete and return this form CTS short form or if you have MS Word you can edit and email back this claim form. (You will need to "save as" to your desktop in order to edit the form.)
If you can't print out the form, please request one below: