Help with searching planning applications online

To be able to track applications, make comments on planning applications, save your searches, or receive e-mail notifications on the status of your tracked applications and new search results; you will need to enter your details to register for these services.

To register for these services:

• On the first screen enter your personal details

• On the second screen enter your address postcode and select your address
• The third screen requires confirmation so you will need to tick the box to agree to the terms and conditions. Click Next

Once you have submitted this you will be sent an email containing a link to the new site.

Please click on the link to confirm you email address and complete the registration process.

An improved simple search facility enables you to search by keyword(s) (eg Listed building or agricultural dwelling), application number, single line of address, postcode or description/proposal.

If you are having difficulty finding the relevant application try reducing the number of words in the search field (eg instead of searching 2 West Street, just enter West Street in the search field) as this will generate more results.

A new advanced search gives the option to search by a date range, parish and/or

application type.  There is a new map search function which enables you to view where

applications are located (please note this is currently only available for planning cases)

Saving a search

Once registered on the system, you have the ability to save favourite searches (including

map searches) reducing the amount of time it takes to search for information on future

visits to the site.

You will be able to use the Search facilities without having to register but if you wish to comment on applications or to save searches and receive notifications you will have to register.

To use the search facility open the Public Access page and you will see this page.

If you know the application number or the address enter this in here

To set up some regular searches – for example if you wish to receive e-mails notifying you of new applications within your parish or ward, click on the Advanced tab and you will see the following screen.

Choose your selection from the drop down menus.  Once you have added all your criteria click on the Search button.  This will run your selection and present you with the results.  You can save this search by clicking on

 at the top of the results page.  You can then save and rename the search with a more meaningful name.  Ensure that you have selected the radio button below this so that the system can email you confirmation of any new applications that match your search criteria. (email alert)

You can have as many saved searches as you like, you just have to add in different criteria and save the search, these will then be available through your

You can track applications and receive an automatic email notification when there is a

change in the status, ie committee, decision.  This enables you to keep up to date with what

is happening to your own application or ones which you have an interest in.

If you experience problems with Public Access (in particular the mapping function), it is recommended that you can resolve this by upgrading your internet browser to the latest version. The new Public Access application is recommended to be used with Microsoft Internet Explorer, Google Chrome or Safari.

Whilst an application is being determined all documentation relating to the application including public comments will be available to view online.

Once an application has been determined only documentation forming part of the planning register will be viewable online.

Documents which make up the Planning Register are the:

Application Form

Approved Drawings

Design and Access Statement (if submitted)

Decision Notice

Legal Agreement (if applicable)

and any Supporting Document which is specifically referred to in the Decision Notice