Universal Credit and Council Tax support


We would like to ask at this difficult time that you email us with any queries rather than contact us by phone.  Please only phone us if you have an urgent query.

We understand that this is a difficult situation for everyone and appreciate your understanding regarding this matter.

If you contact us please quote your Council Tax reference number (which can be found on the right hand side of your bill and is an 8-digit number starting with 9) or your name and/or address.

If you are experiencing financial difficulties due to a drop in your income you may be entitled to Council Tax support.  Please click on the link for further information.

Universal Credit and Council Tax support

Please see below for further information about the COVID-19 Council Tax Hardship Fund.

***We have been made aware that there are a variety of scams associated with council tax refunds and discounts happening, both locally and nationally.

Any resident who receives an email or text about a council tax refund or discount which asks them to click a link and put in personal details, should be ignored and deleted. If in doubt this can be reported to revenue.services@stroud.gov.uk***

Important information if you are in receipt of Universal Credit.

The Stroud District is now a Universal Credit area.

How it works

Universal Credit replaces 6 benefits and tax credits with a single monthly payment including housing benefit.  However, it does NOT include Council Tax support which will continue to be assessed by Stroud District Council.  If you are in receipt of Universal Credit you MUST make a separate claim to SDC to get help towards your Council Tax charge.

Please contact the Council Tax helpline on (01453) 754 865 to make us aware if you are making a claim for Universal Credit or if you are already in receipt of Universal Credit.

You can also watch a short video below, which guides you through how to make a claim.

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