What happens if you don't pay council tax

****IMPORTANT NOTICE PLEASE READ****

We would like to ask at this difficult time that you email us with any queries rather than contact us by phone.  Please only phone us if you have an urgent query.


We understand that this is a difficult situation for everyone and appreciate your understanding regarding this matter.


If you contact us please quote your Council Tax reference number (which can be found on the right hand side of your bill and is an 8-digit number starting with 9) or your name and/or address.


If you are experiencing financial difficulties due to a drop in your income you may be entitled to Council Tax support.  Please click on the link for further information.


Universal Credit and Council Tax support


Please see below for further information about the COVID-19 Council Tax Hardship Fund.

***We have been made aware that there are a variety of scams associated with council tax refunds and discounts happening, both locally and nationally.

Any resident who receives an email or text about a council tax refund or discount which asks them to click a link and put in personal details, should be ignored and deleted. If in doubt this can be reported to revenue.services@stroud.gov.uk***

If you are struggling to pay your council tax bill, contact us straight away. Don't let the problem get worse.

You may be able to get money off your council tax bill.

You may be able to apply for council tax support

 

Reminders

If you fall behind with your payments, or you are paying late, we will send you a reminder. This gives you seven days to pay.

If you bring your account up to date, but fall behind again, we will send you a second reminder. 

If you don't pay or don't keep to an arrangement to pay, you will lose the right to pay in instalments. The full year's Council Tax becomes due.

If you do not pay the total balance of your Council Tax after your instalments have been cancelled, a Court Summons will be issued, so that we can apply to the Magistrates Court for a Liability Order.

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