Council tax fair processing notice

****IMPORTANT NOTICE PLEASE READ****

We would like to ask at this difficult time that you email us with any queries rather than contact us by phone.  Please only phone us if you have an urgent query.


We understand that this is a difficult situation for everyone and appreciate your understanding regarding this matter.


If you contact us please quote your Council Tax reference number (which can be found on the right hand side of your bill and is an 8-digit number starting with 9) or your name and/or address.


If you are experiencing financial difficulties due to a drop in your income you may be entitled to Council Tax support.  Please click on the link for further information.


Universal Credit and Council Tax support


Please see below for further information about the COVID-19 Council Tax Hardship Fund.

The fair processing notice gives information on how the Council is allowed to use the information you provide to us.

The Council is required by law to protect the public funds it administers. We may share information provided to us with other bodies responsible for auditing or administering public funds or where we are undertaking a public function in order to prevent and detect fraud.

The Cabinet Office is responsible for carrying out data matching exercises. The Council participates in the Cabinet Office’s National Fraud Initiative which is a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise, as detailed at www.gov.uk/government/collections/national-fraud-initiative.

The use of data by the Cabinet Office in a data matching exercise is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014. It does not require the data subject’s consent under data protection legislation.

Data matching by the Cabinet Office is subject to a Code of Practice (see www.gov.uk/government/publications/code-of-data-matching-practice-for-national-fraud-initiative).

For further information about the Cabinet Office’s legal powers and the reasons why it matches particular information, please refer to their privacy notice at www.gov.uk/government/publications/fair-processing-national-fraud-initiative/fair-processing-level-3-full-text.

In addition to this the council will use information provided to all council departments in local data matching exercises to assist in the prevention and detection of fraud.

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