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In accordance with the Local Government Transparency Code 2015 we are required to publish details of contracts where the total contract value is £5,000 or more.

Gladstone booking system

Reference no.225
Contract typeServices
DescriptionA booking, payment and online system for the management of services at The Pulse and health and well being.
The system keeps all customer details secure, provides a direct debit service, an online payment, and class/session/course booking function.
The system provides and essential management tool for the learn to swim programme, through payment, attainment records and a portal for parents to view progress and pay for lessons.
The system tracks usage, enables direct communication with customers through emails, and notification.
In 2020 the pulse app was added to this contract which provides a greater functionality and improves customer interaction. The App also provides an on demand and streaming service which is key to keeping up to date in this industry.
Annual contract value£19,883
SupplierGladstoneMRM LTD
Supplier postcodeOX109BT
Start date01/07/2020
End date01/09/2024
Next review date01/09/2023
Contract term5 years
Extension periods1
Contract extension24 months
Contract ManagerAngela Gillingham
Service areaCultural Services
How contract letFramework
Vat not recovered£0.00
Contract award date01/07/2020
Is supplier a SME?No
Is Supplier a VCSE?No

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