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In accordance with the Local Government Transparency Code 2015 we are required to publish details of contracts where the total contract value is £5,000 or more.

H1750 - Out of Hours Call Handling Service

Reference no.137
Contract typeServices
DescriptionThe provision of an effective call handling and message taking service to provide cover outside our normal working hours, as well as providing additional service support at peak times, during service shutdown, emergencies, and to cover public holiday periods.
Annual contract value£26,178
SupplierCivica UK Ltd
Supplier postcodeSW15 6AR
Start date03/01/2018
End date03/01/2024
Next review date03/01/2023
Contract term3 years
Extension periods3
Contract extension36 months
Contract ManagerTara Skidmore
Service areaHousing Contracts
How contract letOpen
Vat not recovered£0.00
Contract award date21/09/2017
Company registration no.01628868
Is supplier a SME?No
Is Supplier a VCSE?No
CPV category relevant to contract79500000
Procurement typeITT

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