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The Pulse Leisure Facility (Dursley)

Why do we need your information?

The Pulse Dursley is a Council owned leisure facility. The facility runs and manages a range of services and will need to process personal data to:

  • administer customer memberships including casual users
  • administer school and children’s swimming lesson programmes
  • provide health and fitness services for the Healthy Lifestyles scheme
  • send newsletters to customers including promotions and operational changes
  • send surveys to gather feedback on services we provide
  • comply with health & safety legislation
  • maintain waiting lists for services

Our lawful basis to process your personal data for these purposes are Contractual where you have a membership or have signed up for a services/class etc., Legal Obligation for health & safety and safeguarding, and for newsletters Consent. Where you have provided health information for health & safety purposes we process this with you explicit consent.

What data do we collect?

To deliver our services we may need to collect:

  • Personal identifiers and contact details
  • Emergency/Next of kin contact details
  • Any medical conditions which will affect or hinder your ability to take part in physical activity programs
  • Bank and transactional details for the purpose of processing payments and Direct Debits
  • Monitor usage through attendance to activities and classes
  • Accident and Incident Details

Who we share your information with

  • Members email addresses are shared with a marketing company “Mighty” for the purpose of sending newsletters to members (in accordance with the data subject’s consent).
    • When: Quarterly.
  • Medical details will be shared with medical services.
    • When: In cases of emergency.
  • “Bodiatrax” for the purpose of monitoring your health and fitness goals.
    • When: Upon request by the data subject.
  • Solicitors for the purpose of defending any accident claims.
    • When: As required
  • Participating schools for the purpose of monitoring a pupil’s progress in the swimming lessons programme.
    • When: Upon request.
  • Health & Safety executive for reporting of RIDDOR incidents.
    • When: As required
  • Move GB for participation statistics of classes
    • When: When a Move GB participant signs up and/or uses a service

How long do we keep your information?

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