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Support if you are struggling to leave your home for food

If you can afford food but are struggling to leave your home to buy it, supermarkets have been responding in a number of ways. These include: •Dedicated priority shopping hours to allow vulnerable people to shop more safely •Prioritising delivery slots for the most vulnerable •Introducing volunteer shopping cards and electronic gift (E-gift) cards •Introducing food boxes for delivery

Supermarkets and COVID-19 (Coronavirus)


Priority Hours/Traffic light system indicating when stores are least busy

Priority supermarket delivery slots for the vulnerable and those who may need to shield

Food boxes

E-gift cards/Volunteer shopping card

Pharmacy Service/Prescription Services


Aldi priority opening hours

Aldi deliveries

Aldi food parcels

Aldi vouchers

Not available


ASDA store arrangements

Services for vulnerable customers

Asda food boxes


ASDA pharmacy


Coop store arrangements

Coop delivery service

Not available

Coop giftcards

Coop prescription services

Home Bargains Home Bargains store arrangements Home Bargains online delivery Essentials boxes Not available Not available


Iceland store arrangements

Iceland support: questions and answers

Not available

Not available

Not available


Lidl store arrangements

Not available

Not available

Not available

Not available


Morrisons NHS hour

Morrisons online delivery and are offering telephone ordering of a limited range of basic foods. Customers should phone 0345 611 6111 and select option five. 

Morrisons food boxes

Morrisons gift cards

Not available

M & S

M&S store arrangements

Online – or regular lines via Deliveroo from selected BP M&S and M&S stores


One box per customer

Priority delivery for over 70s

M&S eGift card

Not available

Ocado Ocado deliveries

Access for existing customers only

Priority delivery for vulnerable customer
Not available Not available Not available


Sainsbury's store arrangements

"Feeding the nation" Sainsbury's support

Telephone ordering service for vulnerable customers who have a slot but cannot place their order online.

Not available

Sainsbury's gift card

Not available


Tesco store arrangements

Tesco priority slots

Not available

Tesco volunteer e-gift card

Not available


Waitrose in-store arrangements

Waitrose in-store Coronavirus changes

Not available

Waitrose gift cards

Not available


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