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Complain about a Taxi/Private Hire Drivers

Making a Complaint

If you wish to report an issue about a taxi or private hire driver/vehicle, please provide as much detail as possible. 

Information we need:

  • Your name and address and email and a daytime telephone number
  • The plate number or vehicle registration
  • A full description of the issue/incident and any witnesses
  • The date, time and location where the incident happened or your journey details
  • A description of the driver and the drivers badge number (if known)
  • Report as much detail as you can about the vehicle type, colour and any distinguishing features


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