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Complain about a Taxi/Private Hire Driver or Vehicle

Making a Complaint

If you wish to report an issue about a taxi or private hire driver/vehicle, please provide us with as much detail as possible so that we can identify who is involved . 

 

Useful information to send us would be the following:

  • Your name, address and contact details
  • The plate number or vehicle registration
  • A full description of the issue/incident and any witnesses
  • The date, time and location where the incident happened or your journey details
  • A description of the driver and the drivers badge number (if known)
  • Report as much detail as you can about the vehicle type, colour and any distinguishing features

 

You can email your complaint to licensing@stroud.gov.uk

 

If you need to speak to us please call us on 01453 754440

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