Complain about a Taxi/Private Hire Driver or Vehicle

Making a Complaint

If you wish to report an issue about a taxi or private hire driver/vehicle, please provide us with as much detail as possible so that we can identify who is involved . 

 

Useful information to send us would be the following:

• Your name, address and contact details
• The plate number or vehicle registration
• A full description of the issue/incident and any witnesses
• The date, time and location where the incident happened or your journey details
• A description of the driver and the drivers badge number (if known)
• Report as much detail as you can about the vehicle type, colour and any distinguishing features

 

You can email your complaint to licensing@stroud.gov.uk

 

If you need to speak to us please call us on 01453 754440