Pay Housing rent

Please select an option below to pay your housing rent

Setup a Direct Debit

Pay online

24hr Telephone payment line

Pay at Ebley Mill

Pay Zone

Pay at the Post Office

Direct Debit

In order to set up your Direct Debit Instruction on-line you will need to provide the following information through the setting up procedure (your cheque book contains all the bank details that you require):

Bank or Building Society name and account number, sort code and branch address.

PDF  Housing Management Direct Debit Mandate Form (PDF 96 KB)

For 2011/12 we have launched a new direct debit campaign. You can now pay on either the 1st or 15th of the month. By converting to direct debit we make savings on collection and you benefit by a choice of dates to suit your budget.

PDF  Download a Housing Rent Direct Debit Form (PDF 1,639 KB)

Pay online

Familiar with BillPay? Use the BillPay logo button to go to Santander secure website log-in.

First time user instructions

If you have not used Billpay before you will need to register, (Santander BillPay) follow the on screen instructions giving all requested details.

Please Note: If you need any assistance with Santander BillPay, please call their Help Desk on 0151 966 2105. This service is available from 8:30am to 5:00pm Monday to Friday.

Automated telephone service

You can use the 24 hour automated telephone payment service which accepts debit or credit cards. Telephone 01453 768 100. Please have your housing rent reference number and credit or debit card ready when you call.

Please follow the instructions given.  Once you are familiar with the system, payment can be made more quickly by cutting short the full message.  There is no need to wait for a message to be completed before pressing the keys.

Please wait for your reference number at the end of the call to confirm your payment has been made.

At Ebley Mill

You can also pay by card, cash or cheque at the Cashiers Office within Ebley Mill in person. Please ensure you write your account number on the back of your cheque.

The Cashiers Office at Ebley Mill is open 10.00 - 4.00 Monday to Friday

By post

Cheques should be made payable to Stroud District Council and sent to:

Housing Tenant Services
Ebley Mill
Stroud
Gloucestershire
GL5 4UB.

Please write your tenancy reference number on the reverse.

PLEASE DO NOT SEND CASH THROUGH THE POST .

Our bank details

If you would like to set up a standing order with us our bank details are shown below:
NatWest,
Stroud Branch,
George Street,
Stroud,
GL5 3DT
Sort Code: 55-61-08
Account No: 10313893

Payzone

You can pay at any Facility displaying the Payzone logo anywhere in the country with your Plastic Rent Giro Card (only cash or cheque payments).

At any Post Office

You can pay at any Post Office anywhere in the country with your Plastic Rent Giro Card (only cash or cheque payments)

When to pay

* No Payment due when rent account is clear