As your landlord, Stroud District Council has a duty to make sure all rent is paid up to date. This is because the rent that is paid by tenants goes towards paying for the upkeep of Council housing and the provision of services for tenants.
If there is a high level of rent arrears it means that the level of service given to residents may not be maintained. Stroud District Council aims to be firm but fair when dealing with rent arrears. We will work with you to make sure you are able to pay your rent. As a tenant, you must make paying your rent a priority. Non-payment of rent means that you run the risk of losing your home.
How we are doing
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Rent Arrears 2008 - 14/04/2008 : 10Kb
Having difficulty paying your rent?
- If you are having difficulty paying your rent please visit our Having Difficulty Paying Rent page
What happens if I do not pay my rent?
- If you are having difficulty paying your rent and would like to know what would happen if you didn't pay your rent, please visit our What happens if I do not pay my rent page
Requesting statements
- Where a rent statement is requested we will provide one immediately if you visit The Council Offices. Otherwise a statement will be posted to you within two days.
How can I pay my rent?
- For information on paying your rent, please visit our
How can I pay my rent page
Further help and advice
In the first instance you should contact your Rent Officert to discuss any arrears.
- Housing Benefits Helpline:- 01453 754054
- Council Tax Helpline:- 01453 754865
- Rent Officers Contact Details
- Council Tax and Benefit pages
- Citizens Advice Bureau:- Citizens Adivce Buraeu Website
- Shelter:- Information, advice and advocacy. Shelter offers a telephone or drop in service.
3rd Floor, Messenger House, 35 St Michaels Square, Gloucester, 01452 310748
Other Useful Contact Details
- Benefit Enquiry Line
General Benefits Advice
0800 882 3133 - Carers Allowance Unit
Advice on Carers Allowance, claims and payments
0125 385 6123 - Child Benefit Enquiry Line
Advice on Carers Allowance, claims and payments
0845 302 1444 - Child Support Agency
General matters relating to child maintenance
0845 713 3133 - Disability Benefits Enquiry Line
0800 88 2200
www.dwp.gov.uk - Disability Benefits Unit
Claims, Adivce on Attendance Allowance and Disability Living Allowance - National Debtline
Offer free debt and money advice to anyone
0808 808 4000
www.nationaldebtline.co.uk - New Deal for Lone Parents
Help for lone parents who have a child aged 5 or over in employment, childcare and training
0800 868 868 - Tax Credits
Can advise on entitlement for those working minimum of 16 hours a week
0845 300 9000 (helpline)
www.taxcredits.inlandrevenue.gov.uk - The Pension Service
Advice on Pension Credit and State Retirement Pension
0800 169 0133 or 0845 60 60 265
www.thepensionservice.gov.uk - Winterfuel Payment Helpline
Help for people aged 60 or over with fuel bills
0845 915 15 15
For further information, view our Frequently Asked Questions on Rent
