Fix It
If you smell gas please call the National Grid immediately on 0800 111 999
We know how important it is to you that we help you to maintain your home and fix your repairs as quickly as possible.
To make sure that we can handle the most serious repairs straight away, we visit your property within 3 different timescales. Please read our guide to how we deal with repairs:
|
Repair type |
How long will it take? |
Example Repair |
|---|---|---|
|
Emergency |
Up to 24 hours |
|
|
Urgent |
Up to 5 working days |
|
|
Routine |
Up to 20 working days |
|
Emergency Repairs
During office hours (08:45 - 17:00 Monday to Thursday & 08:45 - 16:30 Friday)
- Call on 01453 754852
Out-of-hours emergencies (any other time day or night)
- Call "Messagelink" on 01452 532467
Urgent and Routine Repairs
By phone
- Tel: 01453 754852
By text
Start your message "Repairs"; please include your name and address.
Text: 07851 729229
By e-mail
By contacting your Scheme Manager
- (if you are a sheltered housing tenant)
For tenants living on Lower Kingshill Estate, Dursley
- Visit www.lkmc.co.uk Telephone LKMC on: 01453 548137
