contact us

Contact Us

There are various ways you can get in touch with the council.

Telephone us

Call us

You can call some of our services direct; every page of our website has contact information on it.


You can also ring our contact centre on (01453) 766 321, Monday to Thursday 8.45am to 5.00pm and Fridays 8.45am to 4.30pm.


Out of hours emergencies:

In a genuine emergency out of hours you should contact us on 01453 222104.


Contact a Service Area

All numbers are 01453 unless stated.

Service Tel Email
Abandoned Vehicles 754 379
Benefits Fraudline 754 870
Bonfires 754 478
Building Control 754 871
Bus Passes 01452 426265
Business Rates - enquiries 754 865
Canal Project 754 646  
Careline Alarms - older/disabled people 754 149
Car Parks- management 754 522
Chief Executive 754 290
Community Safety 754 276
Complaints line 766 321
Conservation 754 204/6/21
Council/Committee meeting arrangements 754 351/5
Council Houses    
- management 754 186
- rent 754 163/67
- repairs 754 852
- sales 754 074
- sheltered schemes 754 062
- waiting list 754 078
     
Council Tax 754 865
Council Tax Benefit 754 054
Dangerous Structures - office hours (outside office hours, contact the Police) 754 516/8
Disabled Facilities Grants 754 478
Dog Warden 754 478
Dursley Pool 546 441
Dursley Sports Centre (evenings/weekends) 543 832  
Economic Development/Regeneration 754 306
Electoral Registration 754 886
Energy Efficiency Advice 754 464
Emergency - out of hours 01453 222104  
Entertainment Licences 754 440
Flood prevention 754 480
Food Safety 754 478
Freedom of Information requests    
General Enquiries 766 321
Grants to voluntary groups 754 303
Grass Cutting 754 424
Green Burials 754 424
Health & Safety at work 754 477
Highways (Gloucestershire County Council) 08000 514514  
Homelessness 754 078 or
Housing 754 876
Houses (non Council) - renovation, overcrowding 754 478
Housing Benefit 754 054
Housing Rents 754 876  
Housing Repairs 754 852
Jobs 754 274
Local Land Charges 754 854
Landlord and tenants problems 754 368
Legal Services 754 388
Leisure Enquiries 754 333
Litter complaints 754 424
Maidenhill Recreation Centre (evenings/weekends) 824 366  
Markets (Stroud) 754 336
Minicom 754 949  
Museum in the Park 763 394
Nailsworth Recreation Centre 836 951  
Old Town Hall, Stroud (booking) 754 336 
Parking 766321
Payment of accounts 754 126  
Pest Control 754 919/4459
Planning Helpline 754 442
Pollution - air, noise, bonfires, etc 754 478
Press Office 754 385
Public Toilets 754 424
Raffles, Draws - registration 754 440
Recycling 754 424
Right to Buy 754 074
Rubbish collection 754 424
Stratford Park Leisure Centre and Outdoor Pool 766 771
Street Cleaning 754 424
Street naming/numbering 754 112
Subscription Rooms 760 999
Taxi Licensing 754 379
Thomas Keble Leisure Centre (evenings/weekends) 01452 770 617  
Tourist Information Centre 760 960
Trade Waste Advice ( Veolia) 01453 793910  
Trees 754 329
Visitor Accommodation 760 960
Text us

Text us

You can text us on 07851 729229. Please prefix your text message with the word 'Council' and include your name and address.





Email us

Email us

You can email some of our services direct; every page of our website has contact information on it. If you know the name of the person you want to contact our email format is firstname.lastname@stroud.gov.uk

 

You can also email us via customer.services@stroud.gov.uk

Text us

Write to us

You can write to us at:


Stroud District Council
Ebley Mill
Ebley Wharf
Stroud
GL5 4UB

Text us

Visit us

Our reception desk is open Monday to Thursday 8:45am - 5pm and Fridays 8:45am - 4:30pm.


How to find us

By car

If approaching from the M5, you need to get off at junction 13 and take A419 towards Stroud. Council Offices will be signposted from this road.

For help finding us download our location map below:

By train

Train services are available to Stonehouse or Stroud Stations. From Stroud train station, a short walk along Station Street and Rowcroft Retreat will take you to Merrywalks, where you can catch bus number 20 which will pass Ebley Mill. These buses run every 20 minutes.

To walk from either station takes approximately 30 minutes.

By bus

Bus number 20 passes Ebley Mill - this goes between Stroud town centre (Merrywalks bus stn), Stonehouse, Dursley and Uley. The bus runs approximately half past the hour every hour. See www.stagecoachbus.com for further details.

Disabled Visitors

The Council's offices are located in a refurbished listed Grade II former woollen mill at Ebley, two miles west of Stroud centre. The Mill has been fully adapted for the disabled and is fully compliant with the Disability Act. Adaptations made are as follows:

  • Automatic doors at the main entrance and that of the civic accommodation
  • Help point with bell pushes to summon assistance at the civic accommodation
  • Braille and tactile signs for the partially sighted and blind
  • Lift access to all floors
  • Disabled toilets on all floors
  • Disabled parking at both entrances
  • Lowered kerbs at disabled parking points at the front of the building.

Stroud District Council actively seeks to comply with the Disability Discrimination Act in not discriminating against disabled people in relation to their suitability for selection, development/training and promotion. You can find more information in Working for Stroud District Council.