There are various ways you can get in touch with the council.
You can call some of our services direct; every page of our website has contact information on it.
You can also ring our contact centre on (01453) 766 321, Monday to Thursday 8.45am to 5.00pm and Fridays 8.45am to 4.30pm.
Out of hours emergencies:
In a genuine emergency out of hours you should contact us on 01453 222104.
Contact a Service Area
All numbers are 01453 unless stated.
|Abandoned Vehicles||754 379|
|Benefits Fraudline||754 870|
|Building Control||754 871|
|Bus Passes||01452 426265|
|Business Rates - enquiries||754 865|
|Canal Project||754 646|
|Careline Alarms - older/disabled people||754 149|
|- management||754 436|
|- fines/season tickets||01285 623 000|
|Chief Executive||754 290|
|Community Safety||754 276|
|Complaints line||766 321|
|Council/Committee meeting arrangements||754 351/5|
|- management||754 186|
|- rent||754 163/67|
|- repairs||754 852|
|- sales||754 074|
|- sheltered schemes||754 062|
|- waiting list||754 078|
|Council Tax||754 865|
|Council Tax Benefit||754 054|
|Dangerous Structures - office hours (outside office hours, contact the Police)||754 516/8|
|Disabled Facilities Grants||754 478|
|Dog Warden||754 478|
|Dursley Pool||546 441|
|Dursley Sports Centre (evenings/weekends)||543 832|
|Economic Development/Regeneration||754 306|
|Electoral Registration||754 886|
|Energy Efficiency Advice||754 464|
|Emergency - out of hours||01453 222104|
|Entertainment Licences||754 440|
|Flood prevention||754 480|
|Food Safety||754 478|
|Freedom of Information requests|
|General Enquiries||766 321|
|Grants to voluntary groups||754 303|
|Grass Cutting||754 424|
|Green Burials||754 424|
|Health & Safety at work||754 477|
|Highways (Gloucestershire County Council)||08000 514514|
|Houses (non Council) - renovation, overcrowding||754 478|
|Housing Benefit||754 054|
|Housing Rents||754 876|
|Housing Repairs||754 852|
|Local Land Charges||754 854|
|Landlord and tenants problems||754 368|
|Legal Services||754 388|
|Leisure Enquiries||754 333|
|Litter complaints||754 424|
|Maidenhill Recreation Centre (evenings/weekends)||824 366|
|Markets (Stroud)||754 336|
|Museum in the Park||763 394|
|Nailsworth Recreation Centre||836 951|
|Old Town Hall, Stroud (booking)||754 336|
|Payment of accounts||754 126|
|Pest Control||754 919/4459|
|Planning Helpline||754 442|
|Pollution - air, noise, bonfires, etc||754 478|
|Press Office||754 385|
|Public Toilets||754 424|
|Raffles, Draws - registration||754 440|
|Right to Buy||754 074|
|Rubbish collection||754 424|
|Stratford Park Leisure Centre and Outdoor Pool||766 771|
|Street Cleaning||754 424|
|Street naming/numbering||754 112|
|Subscription Rooms||760 999|
|Taxi Licensing||754 379|
|Thomas Keble Leisure Centre (evenings/weekends)||01452 770 617|
|Tourist Information Centre||760 960|
|Trade Waste Advice ( Veolia)||01453 793910|
|Visitor Accommodation||760 960|
You can text us on 07851 729229. Please prefix your text message with the word 'Council' and include your name and address.
You can email some of our services direct; every page of our website has contact information on it. If you know the name of the person you want to contact our email format is firstname.lastname@example.org
You can also email us via email@example.com
Write to us
You can write to us at:
Stroud District Council
Our reception desk is open Monday to Thursday 8:45am - 5pm and Fridays 8:45am - 4:30pm.
How to find us
If approaching from the M5, you need to get off at junction 13 and take A419 towards Stroud. Council Offices will be signposted from this road.
For help finding us download our location map below:
Train services are available to Stonehouse or Stroud Stations. From Stroud train station, a short walk along Station Street and Rowcroft Retreat will take you to Merrywalks, where you can catch bus number 20 which will pass Ebley Mill. These buses run every 20 minutes.
To walk from either station takes approximately 30 minutes.
Bus number 20 passes Ebley Mill - this goes between Stroud town centre (Merrywalks bus stn), Stonehouse, Dursley and Uley. The bus runs approximately half past the hour every hour. See www.stagecoachbus.com for further details.
The Council's offices are located in a refurbished listed Grade II former woollen mill at Ebley, two miles west of Stroud centre. The Mill has been fully adapted for the disabled and is fully compliant with the Disability Act. Adaptations made are as follows:
- Automatic doors at the main entrance and that of the civic accommodation
- Help point with bell pushes to summon assistance at the civic accommodation
- Braille and tactile signs for the partially sighted and blind
- Lift access to all floors
- Disabled toilets on all floors
- Disabled parking at both entrances
- Lowered kerbs at disabled parking points at the front of the building.
Stroud District Council actively seeks to comply with the Disability Discrimination Act in not discriminating against disabled people in relation to their suitability for selection, development/training and promotion. You can find more information in Working for Stroud District Council.