Have Your Say
Welcome to our Have Your Say pages.
Stroud District Council is committed to providing the best services possible.
Like what we do? Think we could do better? Not happy with service you have received from us? Tell us what you think – Have Your Say.
Your views are important to us in improving and maintaining good quality services. This page gives you a number of different opportunities to make your opinion known.
Choose a section
Consultations
Current Consultations
Have your say on how your council works by viewing our current consultations.
Consultation |
Closing Date | More information |
|---|---|---|
| Core Strategy - Local Plan | 2 April | This consultation is now open - Have your say at our consultation hub. Between 6 th February and 2 April there will be public consultation on the next stage in the preparation of Stroud District Council's “Core Strategy” – part of a new Local Plan for the district, which will deal with development up to 2026. |
| Housing Consultation | On-going |
All you need to know about how to tell us when things go wrong (or when they go well) and how you can become involved in changing the way things happen. |
| Subsription Rooms | On-going | Customer feedback regarding the Subscription Rooms as a venue for entertainment in Stroud. |
Previous Consultations
Complaints
Complaints about Stroud District Council
For service requests and enquiries about environmental services that are not complaints (such as reporting a missed refuse or household recycling collection, graffiti, abandoned vehicles, broken street lights, and fly-tipping) please use our online 'report it' service.
To make a complaint please contact the Customer Services department using the contact details listed below.
Customer Services
Telephone: 01453 766321
Email: customer.services@stroud.gov.uk
Complaints about a Councillor
Complaints about Councillors (District, Town and Parish) in the Stroud area are now made direct to Stroud District Council.
To ensure that high ethical standards are maintained, all local Councillors must abide by the Code of Conduct which has been adopted by their Council. The Standards Committee can only consider complaints which relate to a possible breach of this Code.
If you think that you have grounds for a complaint against a Councillor, contact the Council's Monitoring Officer. He will then advise you of the procedures involved.
Formal complaints should be in writing and should be sent to:
Legal Services Manager
Stroud District Council
Council Offices
Ebley Mill
Stroud Glos GL5 4UB
Tel: 01453 754369
Email: legal.services@stroud.gov.uk
Ombudsman Report
The Local Government Ombudsman's annual report on complaints received against Stroud District Council along with the letter containing the Ombudsman's reflections on these, are available to download below:
- Ombudsman 2011 Annual Report - PDF 2,507 KB
Webcasts
Watch Webcasts
The webcasting microsite includes links to all recent and archived webcasts of meetings and events.
View Webcasts
About Webcasting
Webcasting is the broadcasting of audio and video over the Internet. Video cameras capture the live information and send it via our provider, public-i to anyone that would like to view the meeting. It brings local Democracy right into people’s homes and makes StroudDistrict Council much more open and accountable to our residents.
Viewing a webcast is simple. All you need is Windows Media Player which can be downloaded free of charge from the Internet. The webcasting microsite has a Help and FAQs section for more information about viewing a webcast.
Ask the Leader
Councillor Frances Roden, Leader of Stroud District Council and Leader of the Conservative group, would be pleased to answer questions about the work of Stroud District Council at her on-line surgery.
Post your questions by email and the Leader will send a reply to you direct. A selection of previous questions can be found below.
Previous Questions and Answers
Below is a selection of questions and answers that you can view. WWe have received many Ask the Leader questions so far. However, some have asked to keep correspondence private so will not be displayed on the website
More Play Areas for Teenagers Query
Question:
Could you please tell me if there is anything in place or in the pipeline regarding more play areas for teenagers? I am thinking along the lines of a outdoor basketball court (I have a place it could go) my teen son and many of his friends would like somewhere to go where they can practise in peace as at the moment and ones that are in the area are either taken by teens playing football in them, or there is just a net and not a full court, Or they have to travel to get a court out of the area. I have looked all over the SDC site and can't seem to find the right person to ask so thought id come to you.
Answer
Sport and Health Dev has no further plans or budget remaining to build play or sports areas, but is involved with new capital projects across the district being funded and led by Parish/Town Councils, sports clubs, voluntary group s and /or individuals (offering advice and guidance on where funding is, application writing, project mgt etc).
In terms of what is available at present:-
* The 5 builds connected to the SDC Play Strategy 2007 included 3 multi use games areas (MUGA's) - Kings Stanley, Lawnside (Nailsworth) and Uplands Recreation field (Stroud), all with full sized basketball hoops at both ends. To enable fulfilling Play England reqs and equity of access, these 3 builds have to be free and open access to the community and whilst I understand that they can be heavily biased to football, individuals and groups will have to persevere and find a way of playing together, as they are not designed for individual slots or sports.
* Stonehouse Old Ends Lane also has a MUGA with basketball hoops and is quieter then most MUGAs at present and could be an option (this is owned by Stonehouse Town Council)
* A single basketball hoop was placed next to the skate plaza at Stratford Park in Stroud and there may be an opportunity to concrete the area by it and possible add another hoop – Public Space has this project and would be able to clarify opps for it - This would be a better option for your son, as it would be basketball specific space.
You mentioned that you have a place where an outdoor basketball court could go - where did you have in mind? It may be worth speaking to your local parish or town council that it is in, as they may well have ideas to input a MUGA involving basketball and evidencing need would be their main priority.
Grants for Refurbishing Old Buildings Question
Question:
I would like to know if there are any grants or other sources of funding available for FE colleges in the area (e.g. Stroud College ) to assist in building a zero-carbon building or refurbishing an old building to make it more energy efficient and more sustainable. A prompt repose would be greatly appreciated.
Answer
There are a number of grants which the Council can signpost you to around energy issues. If you type 'grants' into the Councils website you will find this information together with a contact number in case you wish to talk your project through with someone.
In addition to the above we have a database called 'Grantnet' which you are able to use from your home computer. This contains about 4,000 grant giving organisations which are narrowed down by putting the type of project you are seeking to fund into the search mechanism. This again is available via the Council website.
Replacing Storage Heaters Question
Question:
Are there any plans to replace storage heaters with the more modern type that are cheaper to run, and use less carbon footprint?
Answer
When night storage heaters are replaced on an ad hoc basis, they are replaced with modern units that are more energy efficient than older units. We are currently using 'Unidare' Heaters and the range is designed to provide cost effective heating solutions. The input and output controls are user adjustable ensuring that desired comfort levels can be maintained.
However, if we have to replace a number of units in one property we consider if there are alternatives available. I.e. if there is a gas main we would install gas central heating, if there is no gas we would consider upgrading the heating to a renewable source (if the property is suitable) such as air to air or air to water. Both of these technologies are more energy efficient than night storage heating.
We do not yet have a planned programme for replacing night storage heaters for the whole district, but if we identify suitable projects, such as those we are undertaking at two Sheltered Schemes (Sherborne House and Dryleaze Court), we may undertake some wholesale replacement - in this case upgrading from night storage heating to gas central heating for 89 sheltered units.
Parking of Vehicles on Footpaths Question
Question:
Is SDC, in conjunction with Gloucestershire Police taking any action to support the recommendations set out in the Department of Transport newsletter dated 21/02/2011, sent to all council leaders, regarding the parking of vehicles on the footpaths.
Answer
To clarify, the responsible authority for decriminalised parking enforcement in Gloucestershire is the County Council, with the District Council contracted to enforce on-street regulations, such as lines and signs, on their behalf.
The District Council aims to tackle illegal parking wherever possible, however current local regulations do not extend to the enforcement of vehicles parked in a dangerous or obstructive manner. This responsibility remains with the Police to enforce, although we work closely with them to tackle such problems recognising the impact that indiscriminate parking can have on local people.
The District Council has spoken with the County Council regarding the recommendations set out in the Department for Transport letter you have referred to. As the responsible authority, they inform me that consideration for a traffic regulation order (TRO) to ban pavement parking should be exercised on an individual case basis allowing for the needs of the community to be met. In practice this means the County Council has the authority to identify locations that this process can be applied to.
For further information on this matter, please contact Parking Manager at Gloucestershire County Council on 01452 425000.
Garden Refuse Sacks Enquiry
Question:
The facility for disposing of garden refuse in the green sacks (60p each) is no longer available to residents of Hardwicke. The Post Office no longer sells these bags and so, short of making long trips to Stroud or other areas a distance away from Hardwicke to purchase these bags, we, the residents of Hardwicke, are at a disadvantage to other areas within Stroud District Council area.
I do have four compost bins in my garden, but still have a large amount of garden refuse which I am unable to manage to take to the local council tip. This seems unfair that Hardwicke residents pay the same council tax as other areas but are short of a facility available to others by virtue of the fact that green sacks cannot be obtained in our area.
Can arrangements not be made rectify this?
Answer
Our Public Space team who look after the refuse and recycling contract are aware of the lack of provision in Hardwicke and are trying to rectify the situation. They have informed me that they have had discussions with the Parish Council in Hardwicke to identify potential retailers and will be contacting them in the coming days.
In the short term any resident can forward a cheque for the appropriate number of bags required, with a short covering letter/note to the address below. We will then post the bags to you.
Customer Services
Stroud District Council
Council Offices
Ebley Mill
Stroud
Glos
GL5 4UB
When a new retailer is found the Parish Council will be notified. Please do stay in contact with the Public Space department, who can update you on the latest situation.
Core Strategy Question
Question:
With the Core Strategy under review again I am one of the many Cam residents very concerned that our lovely area is going to be swamped under 1,000 – 2,000 more houses. While I understand the Stroud District Council has got to build a certain amount of houses by 2026, do they have to be built all in one place? Cam and Dursley has seen its fare share of development over the recent years, with a lot still on going (Littlecombe site is a typical example).
I appreciate the Cam area will have to take some, but surely not 1,000 plus? If this is allowed to happen it will destroy the area for good.
Also when the original Core Strategy was under consultation last year, a business group came forward with a plan to redevelop Sharpness, this included taking most of the houses needed for the area. Is this being looked at this time around?
Answer
Cam is one of a number of options that have been put forward to accommodate part of the required growth in homes and related employment, however no decision has yet been made. Current estimates are that the district needs to plan for approximately 3500 new homes in addition to those that are already in the pipeline. Logically it is likely that the bulk of these will be in a small number of larger developments where employment and supporting services can be provided. Sharpness has also been put forward by developers/landowners and while we have yet to conclude the comparative assessment of different locations it does have some very significant drawbacks, primarily as a result of its relatively remote location, lack of existing infrastructure, lack of alternative transport modes and its poor potential to facilitate employment growth as a consequence.
Whatever the final approach, it is likely to be unpopular with those effected communities. Our challenge is to arrive at a solution that is underpinned with a clear logic as this will ultimately be tested by the planning inspectorate as we go through the Local Plan inquiry
Event Question
Question
We would like to collaborate with the council on an event. It will be a benefit concert and we would like your support and sponsorship etc. The event is for raising funds.
We would like to host the event over the Saturday night being the concert and the Sunday a day for children. We are prepared to work with other local organisations such as SVA or The Subscription Rooms. Please can you put me in touch with the person responsible for helping with this kind of project?
Answer
Unfortunately, we are not in a position to provide financial assistance directly but would encourage you to use 'Grantnet' which is available through the Council's website. This database allows you to match your project to the most appropriate funder.
The other area where we may be able to assist is through the provision of a venue. Although a charge would still need to be made, the Subscription Rooms in Stroud offers a charitable rate to help support organisations like yourselves.
Finally, you suggested that you may like to work with organisations like SVA. The contact number for their John Street facility is 01453 751440.
Hoping this is of assistance to you.
Tricorn House Query
Question
Can you please tell me when something is to be done about Tricorn House? The Council appears powerless to do anything about this appalling blot on the landscape. How much worse must the situation become before firm action is taken and the building repossessed or demolished? People in Stroud care about their surroundings and yet this terrible eyesore of a building is allowed to rot and decay before our eyes, without any action appearing to be taken by our Council.
Why should people be concerned about litter, tidy streets, graffiti, etc when this dreadful building is setting the tone for the town?
Please let me know your plans for dealing with this building.
Answer
Approximately three years ago the council sought to compulsorily acquire Tricorn House. The case was heard at a public inquiry where the council put forward a strong case without much defence from the current owners. We were dismayed and disappointed that in light of the strong case, the Government inspector refused to agree the purchase on the basis that we could not satisfactorily prove delivery as planning permission had not been granted for the replacement scheme. This was somewhat ironic as the Council as the planning authority gave evidence at the inquiry!
Since that time the owners have achieved a permission for a Care Home and when progress was very recently chased we received an email from the owner on the 30th September setting out the following:-
'As you are aware standards in Care Homes (and rightly so) are improving all the time. We obviously realise that for Tricorn House to be a success, meticulous pre-planning of the conversion and refurbishment are extremely important and there will be no leeway for mistakes to be made. We wish the facilities and standard of care to be the best in the area/community and want clients to choose us first specifically through reputation/standard of facilities etc. and to achieve this it will take some time before physical work can actually start. However, we will keep you informed and continue to monitor the building.
We are working tirelessly to prepare this project to a commencement point as we have described above. I do hope we have eased your mind.'
We have very little in terms of statutory powers (other than CPO) to make the development happen any sooner but will continue to keep the pressure on in any way we can.
Chief Executive Salary Enquiry
Question
I would like to know what the Chief Exec, David Hagg earns. Is the information on remuneration published?
Also, are there any plans to instigate any salary reductions given the scale of the funding cuts?
Answer
The Chief Executive's pay has been published on our website for the past two years. It has also been published in the Council's Statement of Accounts 2009/10, as have all salaries above £50,000. His salary and full details can be found at http://www.stroud.gov.uk/info/cx/The_Chief_Executive_Remuneration.pdf
This part of the website called Open Data also contains other information you may find of interest http://www.stroud.gov.uk/opendata/opendata.asp
The Secretary of State for Communities and Local Government has called for council chief executives paid in excess of £200,000 to take a 10% pay cut and for those over £150,000 to take a 5% pay cut. The average chief executive salary nationally is reported as £134,000.
The Council has agreed a balanced budget for 2011/12 and a four year budget plan 2011-15. As such, we have no proposals to cut our Chief Executive's pay or that of other staff. As part of his work, the Chief Executive is overseeing our budget reductions, efficiency savings and the 10% reduction in the workforce over 4 years (45 full time equivalent staff).
Rating Assessments Question
Question
Who do I ring for rating assessments?
Answer?
Rating assessments are dealt with the Valuation Office at Gloucester . The address is Valuation Office Agency, Ley Court , Barnett Way , Gloucester . GL4 7RT. Tel: 01452 360200 or after 1.3.2011 tel: 03000 505150.
A full list of rating assessments is available on their web site at www.voa.gov.uk
Councillor Expenses Question
Question
What is the current expense allowance paid to the Leader of the Council?
Answer
Thank you for your enquiry. All Councillor Expenses and allowances are published on our website www.stroud.gov.uk under the heading 'Your Councillors'.
Free Bus Pass Question
Question
Could you please tell me how to get a free bus pass -I was 60 last November.
Answer
If you are born between the 1 and 5 of November 1950 you will become eligible to apply for a bus pass from 6 May 2011.
If you are born between 6 and 30 of November 1950 you will become eligible to apply for a bus pass on the 6 July 2011.
When eligible please call Gloucestershire County Council on 01452 426265 or visit www.gloucestershire.gov.uk/travelpass to apply online.
Compost Bins Question
Question
Can you collect composts bins in order to save the 5.00 shipping charge if you live local?
Answer
Stroud District Council along with the other districts in Gloucestershire and Gloucestershire County Council, have been able to negotiate the subsidised price through a national company, based out of the area. As a result no stock is held within the county and therefore you will not be able to collect a bin.
I hope you will agree that even with the cost of postage, the prices quoted are quite favourable.
Comments or Suggestions
We often provide excellent services to our customers. Are you pleased with our service? Has someone gone the extra mile for you? If so, please complete our online form.
Who to contact
- Post: You can write to us
Stroud District Council
Ebley Mill
Stroud
Gloucestershire
GL5 4UB
- Phone: 01453 766321 and ask for the service concerned
- Email: customer.services@stroud.gov.uk
Petitions
Petition Scheme for Stroud District Council
The Council welcomes petitions and recognises that petitions are one way in which people can let the Council know their concerns.
You have the right to submit a petition to the council about issues that the Council has responsibility for or is of major significance or general concern affecting Torbay.
Download the full Petition Scheme - PDF, 47KB
The scheme sets out the Guidelines for submitting a petition including:-
- What can petitions cover
- What are the different types of petitions?
- Who can submit a petition? What must a petition include?
- Are there petitions which the Council will not accept?
- Where to submit a petition
- What will the Council do when it receives my petition?
- How do I present my petition at a Council meeting?
- How will the Council respond to petitions?
- Petitions for debate at a Council meeting
- Petitions asking for officers to give evidence E-petitions
- What can I do if I feel my petition has not been dealt with properly?
Current Petitions
Petition To Oppose The Imposition Of Parking Charges By Stroud District Council On Nailsworth
1. A petition organised by Mr Gordon S Pearce dated 8 September 2011 has been received containing approximately 3,000 signatures as follows:-
“We the below show our opposition to the imposition of charges by SDC on our town. The Action is ill conceived at a time of unprecedented financial hardship on our residents, customers, businesses and traders. This imposition will severely damage our town.”
2. In accordance with the Council's Petition Scheme, the petition is to be debated by Council on 22 September 2011. The determination of parking charges is a matter for Cabinet as the Council's Executive and they will be considering recommendations from the Car Parks Review on 3 November 2011. Where the issue raised in a petition is one on which the Executive are required to make the final decision, the Council will decide whether to make recommendations to inform that decision.
Nailsworth Car Parking Petition - PDF 69,054 KB
Online E-petitions
Do you want to create or support a petition online? Stroud District Council's online E-Petition system allows you to support a petition by adding your name and address. Our E-Petitioner also allows you to create a new petition live on the website, rather than just on paper.
Create an account and submit an online E-Petition here.


